Atturra, an Australian advisory and IT solutions provider, has successfully implemented SAP SuccessFactors to revolutionize its HR processes. This initiative aims to enhance HR data accuracy, improve onboarding and learning experiences, and reduce employee turnover. The implementation began in October 2022 and concluded a year later, showcased at the SAP NOW ANZ event.
Previously, Atturra faced challenges with basic HR systems, fragmented spreadsheets, and manual document tracking. As the team grew, so did the administrative burden, resulting in delays and diminishing employee engagement. The company struggled with infrequent performance reviews, poor data quality, and a lack of a structured training platform, which impeded both individual and business growth.
Atturra collaborated with Discovery Consulting to deploy SAP SuccessFactors across its operations. The implementation encompassed core HR services, including Employee Central, Onboarding, Learning, Performance & Goals, and Recruiting. A phased approach facilitated a change management framework, cultural transition, and improved insight into Atturra’s people data, enabling tailored performance and learning objectives.
The results have been remarkable. Atturra now enjoys an automated onboarding process and provides employees with access to self-service tools and learning resources. Compliance training has been enhanced, and HR data accuracy has improved by 78%. Managers have experienced a 49% reduction in HR-related administrative tasks, and staff turnover has decreased by 15%.
David Dekker, Chief Operating Officer at Atturra, stated, “As a company that prides itself on helping clients embrace the tools of the future, we saw how relying on better technology would support our growth and deliver a first-class experience to our people. Implementing SAP SuccessFactors has streamlined our onboarding process, allowing new team members to settle in and start learning and contributing faster. In the second phase, we added further functionalities with the Performance & Goals, Learning, and Recruiting modules. This has been a game changer in promoting a culture of continuous development, boosting employee engagement, and supporting our goals for sustainable growth and innovation.”
Angela Colantuono, President and Managing Director of SAP Australia and New Zealand, remarked, “Implementing SAP SuccessFactors had an immediate, positive impact on Atturra’s employee management, engagement, and retention. From improving its HR systems to better managing its growing team, to refining the onboarding experience from day one, the result was a transformative HR experience that supports and accelerates Atturra’s growth.”
Alistair Elliott, Managing Partner at Discovery Consulting Group, added, “The implementation of SAP SuccessFactors enabled Atturra to drive change in its employee lifecycle management system, underpinned by strong project governance and the continued support and communication from leadership. The willingness to not only adopt new systems but also support organizational change to achieve benefits across the organization and for their people is a testament to the team at Atturra.”
